Since 2014, Baja Wine Tour for a Cause has organized many all-inclusive day-trips to wineries in Valle de Guadalupe, Mexico as specialized fundraisers for community organizations. Each tour accommodates about 50 passport-holding wine lovers in the greater San Diego area. Universe has successfully ticketed a handful of these events that encourage individuals to travel and experience the vineyards of the Baja region, all for a wonderful cause.
The Baja Wine Tour for a Cause team was looking for a ticketing platform to quickly process funds on a rolling basis for their vendor deposits and event expenses. Before using Universe, their biggest pain points were payment processing, quick access to funds, high fees, and limited communication with event attendees.
SolutionUniverse was able to offer ticket payment plans to buyers as well as provide a simple and straightforward payment processing system with Stripe. The ticket fees were very competitive and reasonable compared to other options they were exploring. Additionally, the full suite of integrations such as Mailchimp and Facebook would help them to reach larger audiences.
ResultWith the help of Universe, Baja Wine Tours for a cause was able to sell more tickets. Not only were tickets sold at a faster rate than ever before but they were able to increase repeat customers at their events. Communicating with guests and and checking them in with the BoxOffice app also proved to be extremely efficient. Together, Universe has helped the Baja Wine Tours team meet their goals and exceeded their expectations.
Universe’s custom event listings, Facebook integration, and embeddable ticket sales gave our event exposure on the digital platforms our target attendees feel most comfortable buying on. Also, having early access to our sales funds with Stripe Connect has been crucial to the success of our events.
